Simple terms. No fine-print traps.

1. Acceptance of these terms

These Terms of Service (“Terms”) are a binding agreement between you and Filip Markovic (Einzelunternehmer), operator of jobdownup (“jobdownup”, “we”, “us”). By creating an account or otherwise using the service you agree to these Terms. If you do not agree, do not use the service.

You must be at least 16 years old and legally able to enter a contract in your jurisdiction.

2. Your account

You are responsible for keeping your credentials secure and for activity under your account. Notify us at contact@jobdownup.app promptly if you suspect unauthorised use. You must provide accurate information at signup and keep it current.

One account per person. You may not share your account with others or transfer it. You may not create an account using someone else’s identity or a false name.

3. Free plan (no card, 1 hunt/day)

New users start on a free plan that does not expire. No payment card is required. The free plan includes matches, fit score, winnability and the application tracker, with one hunt per day and a cap on newly scored roles. Tailored CVs, cover letters, interview prep, negotiation and coach are paid, with a one-time free taste of each flagship artifact.

We reserve the right to refuse service to any user we reasonably believe is abusing the product (for example, creating multiple accounts to circumvent the daily cap).

4. Paid plans, currency, and taxes

Current prices, billing periods, and included features are displayed on the site at /#pricing and confirmed at checkout. Prices are shown in your regional currency based on your country as detected at page load; you can change currency in the pricing card and the displayed price is what you are charged.

• The Monthly plan renews every calendar month.
• The 90-Day Search plan renews every three months.
• The price you see is the total you pay. Where we are registered to collect VAT or GST, that tax is included in the displayed price and itemised separately on your invoice. Where we are not registered, no tax is added.
• Payment is processed by Stripe. Their terms apply to the payment transaction.
• There is no hunt-pack add-on. Paying unlocks artifacts and a faster hunt cadence.

We may change prices with reasonable notice (at least 30 days). Price changes never apply retroactively to a period you have already paid for.

5. Cancellation and refunds

• You can cancel any time from inside the app.
• If you never upgrade, no charge is made.
• If you cancel a paid subscription, access continues to the end of the current paid period; no partial-period refunds unless required by law.
• See /refunds for the full refund policy, including EU/UK statutory withdrawal rights (14 days, subject to the digital-content carve-out described there).

6. Acceptable use

You will not:

• Use the service to spam, harass, defraud, or impersonate any person.
• Scrape or reverse-engineer the service beyond what is expressly permitted by law.
• Attempt to break the service, bypass security, or interfere with other users.
• Upload malware, unlawful content, or content that infringes anyone’s rights.
• Use the service to make automated bulk applications in a way that would violate the terms of the destination site (e.g. mass-submit to a company’s ATS without review).
• Resell, sublicense, or provide the service to third parties without our written permission.

We may suspend or terminate accounts that materially breach this section.

7. Your content and licence to us

You own your CV, profile data, drafts, notes, and any content you upload or generate in the service (“Your Content”). You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, and display Your Content solely to operate the service for you — score roles, draft messages, and coach you. This licence ends when you delete the content or your account (subject to retention required for billing and legal compliance, per the Privacy Policy).

We do not use Your Content to train external AI models. We do not sell Your Content or share it with employers.

8. Our intellectual property

The service — including code, design, brand, copy, and the scoring logic — is our intellectual property or licensed to us. We grant you a limited, revocable, non-transferable licence to use the service for its intended purpose while these Terms are in effect. No other rights are granted by implication.

9. Third-party sites and services

The service links to and displays information from third-party career pages and job listings. We do not control those sites and are not responsible for their content or availability. Using their content may be subject to their own terms.

10. Warranty disclaimer

Except as required by law, the service is provided “as is” and “as available”. To the maximum extent permitted by law we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and quiet enjoyment. We do not warrant that the service will be uninterrupted, error-free, or that it will produce any specific job outcome. jobdownup does not guarantee a job, an interview, or an offer.

11. Limitation of liability

To the maximum extent permitted by law, our total liability under or in connection with these Terms in any 12-month period will not exceed the amount you paid us in that period, or EUR 100 if you have not paid us. We are not liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for lost profits, lost data, or business interruption, even if advised of the possibility.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law, including for fraud, wilful misconduct, gross negligence, or death or personal injury caused by our negligence. Consumer statutory rights are not affected.

12. Indemnification

You will indemnify and hold us harmless from any third-party claim arising out of Your Content or your breach of these Terms or applicable law. We will notify you of any such claim and reasonably cooperate with you in its defence at your expense.

13. Termination

You may terminate this agreement any time by deleting your account. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if we discontinue the service. On termination the sections that by their nature should survive (fees, IP, warranty, liability, indemnification, law) survive.

14. Changes to the service or these terms

We iterate on the service. Non-material changes may happen without notice. Material changes to features, prices, or these Terms will be notified by email or in-app at least 30 days in advance. If you do not agree with a material change, your remedy is to stop using the service and cancel.

15. Governing law and disputes

These Terms are governed by the laws of the Federal Republic of Germany, without regard to conflict-of-laws rules. Disputes will be brought exclusively before the courts of Munich, Germany, subject to any mandatory consumer- protection rules that give you the right to bring a claim in your country of residence.

Online dispute resolution (EU): the European Commission provides an ODR platform at ec.europa.eu/consumers/odr. We are not obliged and not willing to participate in dispute- settlement proceedings before a consumer arbitration board.

16. Miscellaneous

• If any provision is held unenforceable, the rest remains in effect.
• Failure to enforce a provision is not a waiver.
• These Terms, together with the Privacy Policy and the Cookie Policy, are the entire agreement between you and us regarding the service.
• You may not assign these Terms without our consent. We may assign them to a successor in connection with a merger, acquisition, or sale of assets.
• Contact for questions: contact@jobdownup.app.